Structure content
Structuring your content is a general practice that applies to all emails. Place the most important message at the top of the email so readers can see what you are trying to communicate within the first few sentences. Readers often spend only a few seconds reading an email so get your message at the top and support the message with further content below.
Page sections
Dividing your text only email into sections is a good way of breaking up the communication. Although text only does not allow styling you still have a number of characters to divide the page up.
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Use lists
You can still use lists in text only emails. A convention is to use asterisks.
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Put links on a new line
Text only links will often be converted to blue links in many email clients. For email clients that do not convert links it is a good practice to put links on a new line if possible. This allows reader to see the link clearly and to follow it if they wish. If the link is not on a new line it can get lost in the other content.
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Calls to action
You can still use calls to action in emails with punchy messages followed by links.
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Keep it short
A common mistake is simply to have too much content. Readers simply won’t read long text. Keep your message short and to the point. If your content is too long edit it. If you cannot edit it consider breaking the message into more than one email or providing extended information via a PDF download.
What do you think?
Have some experience of effective text only emails? Leave a comment!